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Last updated: November 2024

Bloom-plateau is committed to complying with the General Data Protection Regulation (GDPR) for all individuals located in the European Union (EU) and European Economic Area (EEA). This page provides additional information about how we process personal data in accordance with GDPR requirements.

Data Controller

Bloom-plateau acts as the data controller for personal data collected through this website and our services. Our contact details are:

Bloom-plateau
Level 4, 287 Collins Street
Melbourne VIC 3000
Australia

Email: [email protected]

Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent: Where you have given us clear consent to process your personal data for specific purposes, such as marketing communications.
  • Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
  • Legal obligation: Where processing is necessary to comply with a legal obligation.

Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by up to two months, in which case we will inform you of the extension and the reasons for it.

We may request specific information from you to help us confirm your identity and ensure your right to access your personal data or exercise any of your other rights.

International Data Transfers

As we are based in Australia, any personal data you provide to us may be transferred to and processed in Australia. We ensure that such transfers are conducted in compliance with GDPR requirements, implementing appropriate safeguards such as standard contractual clauses where necessary.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with your local supervisory authority. However, we would appreciate the opportunity to address your concerns before you approach the supervisory authority, so please contact us in the first instance.

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.